Covid-19 Update

March 16th, 2020 | News

Today Prime Minister Trudeau announced to Canada that “every single Canadian should stay home, work from home and do what they can to slow the spread of the Covid-19 disease”

As a small family company this is in deed a scary time, but we must do what is right for the safety and health of fellow Canadians, our community and of course, our family members.

As of March 18th we’ve made the decision to close our office until further notice. As much of you are aware, this is unprecedented territory, and we will play it be ear as time goes on. We cannot say for sure when we will re open, but we assure you we will be eager to get back.

We will try and help you remotely with what we can. Don’t hesitate to contact us for items we can ship directly to you. Filters, parts, small items.

To keep in touch please call into our office, there will be some information on the answering service 519-744-1713

You may reach us by email – under “Contact Us”

24 Hour Emergency Line 519-505-4751

You may reach us by email directly at

You can check in on our Facebook Page for updates EcoWater Softeners Kitchener.

Our goal is to be back for April 6th 2020 – but the situation is fluid. We will keep you posted.

Please stay safe, stay healthy and we look forward to seeing you again in the very near future.

Your EcoWater Team